Privacy
Privacy Notice
We keep this website deliberately simple. We do not use advertising, analytics, tracking pixels or marketing trackers, and the website code does not set cookies.
Who we are
Continental Crust is a trading name of Whiff & Flame. For questions about privacy or personal information, contact us at hello@continentalcrust.com.
Information we collect
There is no account, checkout or contact form on this website. If you contact us by email, we will receive the information you choose to send us, such as your name, email address and the contents of your message.
Like most websites, the server used to host this site may also create basic technical or security logs. These can include an IP address, date and time, requested page and browser information.
How we use your information
We use information you send us to reply to enquiries, discuss availability or orders made directly with us, and keep any records we reasonably need for the running of the business or to meet legal and accounting obligations.
Technical server information may be processed where necessary to deliver, maintain and protect the website.
Cookies, analytics and tracking
We do not use Google Analytics, Meta Pixel, advertising trackers or similar technologies. The website itself does not set cookies and there is no cookie consent banner.
If our hosting provider uses essential infrastructure or security measures at server level, these are outside the website content itself and are used only for delivering or protecting the site.
Who we share information with
We do not sell personal information and we do not share it for advertising or marketing. Personal information may be processed by service providers we rely on to operate the business, such as our email or website hosting provider, or where we are legally required to disclose it.
How long we keep information
We keep enquiries only for as long as they are reasonably needed. Where a conversation leads to a sale or creates a business record, relevant information may be retained for longer where needed for tax, accounting or other legal obligations.
Your rights
Depending on the circumstances, UK data protection law gives you rights over your personal information, including the right to ask for access to it, correction of inaccurate information, deletion in some circumstances, or restriction or objection to certain uses.
To exercise a privacy right, email hello@continentalcrust.com. You also have the right to complain to the UK Information Commissioner’s Office if you are unhappy with how your personal information has been handled.